Last updated: August 2026
Your privacy matters to us. This policy explains what information Hair Jétique collects, why we collect it, and how we keep it safe.
1. Information We Collect
- Order details: name, phone number, delivery address and email — used to process and deliver your orders.
- Payment data: payments are processed securely through Paystack; we never see or store your full card details on our servers.
- Account data: if you create an account, your login details and order history.
- Usage data: basic, anonymised information about how the site is used, to help us improve it.
2. How We Use Your Information
- Processing payments and delivering orders
- Confirming orders and providing customer support (phone, email, WhatsApp)
- Sending order status updates and — only if you opt in — marketing such as new arrivals and promotions
- Improving our website, products and service
3. Sharing of Information
We never sell your personal data. We share only what is necessary with:
- Paystack (payment processing)
- Delivery partners (name, phone and address for delivery only)
- Authorities, where required by law.
4. Cookies
We use cookies to keep your cart working, remember your preferences and understand site usage. You can disable cookies in your browser, though parts of the shop may not function properly.
5. Your Rights
You may at any time: request a copy of your data, ask us to correct it, ask us to delete your account and data, or opt out of marketing emails — simply reach us via the Contact page or WhatsApp.
6. Data Security & Retention
Your data is stored securely and retained only as long as needed to serve you and meet legal/accounting obligations. Order records are kept for accounting purposes; marketing consent can be withdrawn at any time.